What is retirement living?

Retirement living is a special combination of housing and personalized services. It offers assistance and care in a warm homestyle residential setting.

Who is it for?

Retirement living is designed for those who should not live alone but do not need to be in an institutional setting such as a nursing home.

What are the benefits to the older person?

Retirement living brings together the best of all the services that an older person requires

Most importantly the individual moving into a residential; setting almost always benefits from living in a community of peers with whom he or she can have social interaction.

Code Of Ethics

At RFCH we are proud to belong to the Ontario Retirement Communities Association, and to operate under their guiding principles.

As members of ORCA, we believe and affirm our responsibilities to our residents and we subscribe to the following code of ethics:

• We will maintain the highest standards of integrity in all of our dealings with residents, families, employees and suppliers.
• We will deal honestly, openly and fairly with our residents and their families.
• We uphold the principle of appropriate and adequate compensation for the services provided.
• We will provide adequate, safe and pleasant facilities and service our residents to the best of our ability, having regard for the total physical, emotional and spiritual needs of our residents.
• We respect the rights of our residents as individuals, as set out in the "Commitment to Residents" adopted by the ORCA.
• We will employ staff with good moral character and satisfactory experience, competency and compassion.
• We will further ensure that at all times, our staff are courteous and respects the dignity of our residents, their relatives and the general public.
• We will comply with relevant municipal and provincial regulations governing our sector and work toward improvement in regulations to ensure the best interests and well-being of our residents.
• We will avoid all conduct or practices likely to discredit the long-term residential care industry.

Commitment To Residents

The owners and staff of Rideau Ferry Country Home make the following commitment to all our residents:

• That before moving into our facility, each resident is fully aware of our service package and the monthly costs for providing these amenities. At the same time, we make certain that all prospective residents (and their families) are aware of other services not covered under the basic rate and practices and policies regarding rate increases.
• That residents will only be transferred or discharged from this facility for medical reasons, for the welfare of other residents or non payment. In every case, 90-day advance notice will be given to ensure a smooth transfer.
• That while living at this facility, all residents will be encouraged to voice any concerns and recommend changes in policies and services without any interference, coercion, discrimination or reprisal.
• That all residents will be provided regular updates on any financial transactions made on their behalf.
• That residents are free to pursue individual interests, meet with and participate in social, religious and community activities of their choice.
• That all residents may associate and communicate privately with people of their choice and send/receive correspondence without interference.
• That all residents may use their own personal possessions as safety and space permits.
• That every resident is treated with consideration, respect and full recognition of his/her dignity and individuality.
• That residents are notified, in writing, at least ninety (90) day in advance of any proposed rate increases.

What questions do you have?

We always want to know the concerns of the public, and we invite you to share your concerns or any issues that you have with the Retirement Care system today.